How do you guarantee that employees are safe to work with children?
The Department of Social Services requires that all licensed child care centers conduct background checks on all potential employees and volunteers. Background checks include SLED/FBI, Central Registry Check, Health Assessment, and a TB Check.
How do you keep information confidential?
We have a confidentiality policy in place that both employees and parents sign. Our policy strictly protects children and families information. We have a zero tolerance policy if confidential information is inappropriately released. We also ensure that all documents are locked safely in the Director’s Office.
Will teachers share information with parents about their child’s development?
At the parent’s request, we are open to scheduling parent-teacher conferences throughout the year to be proactive with your child’s development, progress, and/or challenges. We encourage our team to communicate with parents daily/weekly through verbal contact and the DoJo app.
Are tuition payments due weekly and what are the payment options?
Tuition payments are due on Mondays of the week you are receiving services. Parents are welcome to pay bi-weekly or monthly as long as the payments are made in advance and a financial agreement is on file. We also have an annual registration fee of $80.00 per family that is due upon enrollment and every August, starting with the next calendar year.
Payments for tuition, annual registration fee, and additional program activities can be made at the academy or through our online Parent Portal. In the Parent Portal, families are able to update secure billing information, contact information, children’s information, and print off financial statements.
Family accounts with a balance at closing on Tuesdays are charged a $25.00 late payment fee. Children are not able to return the next week if tuition payment or late fee payments are not paid in full.
Payments submitted for the annual registration and tuition are not eligible for refunds. No exceptions. Field trips and enrichment programs are reviewed on a case-by-case basis.